Our Aftersales Training

CS and ROR are obviously very important and increasing your standards payments from your manufacturer is vitally important. But what about your service advisors ability to upsell?


Our Aftersales Services

  • Communication Training.
  • Telephone call handling.
  • Face to Face Training.
  • Customer Rapport.
  • Taking the initiative - Objection Management.
  • Improving CS and ROR indices.
  • Creating Customer desire.
  • Implementing Aftersales Process.

Premium Features

Your Service Department will probably be the most profitable area of your business, especially in the current economic climate. That's why you need to ensure you are getting the most out of your staff.

Again slightly increasing job card revenue can have a massive impact across your business. DBNK Consultants Limited have developed a taylored training course specifically that will help to ensure that all avenues are covered and you can be confident that a vigorous process is in place across uour Aftersales Department.
Our bespoke Training Courses are designed individually to meet your requirements. We deal one on one with each member of staff and concentrate on core competences.

Latest Tweets

Contact Us

  • Address: Nottingham, Nottinghamshire, United Kingdom

  • Phone: 0843 289 1878

  • Email: info@dbnk.co.uk

Follow Us