Sales Process Training
Our Sales Process
As the economic environment continues to be challenging it is vital that your business has established working processes in place in all avenues of your operation. All employees need to be properly trained to ensure all staff are effectively carrying our your processes to maximise return on your business.
Our Sales Process Services
Premium Features
We concentrate on 3 core areas: Telephone Skills; Sales Process and Sales Management.
Telephone Skills: We train both inbound and Outbound call techniques; Salespeople making genuine customer appointments; Service teams up-selling additional
work and products; Corporate Sales teams making B2B calls; Telemarketing teams.
Sales Process: We teach the psychology behind the sale; Taking control of the customer at Meet and Greet; Effective qualification; Using the part exchange as a
qualification tool; Identifying profit opportunities.
Sales Management: We work with Sales Managers to Manage the Sales process; Improve motivation and leadership skills; Help them to run effective sales meetings;
Train Managers as coaches; Understand the importance of sales activity KPI's and measurement; Help to make sales plans; Increase the sale of Finance, PCP GAP & GUARD;
Developing negotiating techniques and 2nd facing.
And so much more...
